Mannsfield Shamrock Pte Ltd Hosting Edge Management Specialist( Helpdesk Specialist)

Mannsfield Shamrock Pte Ltd

MannsField Shamrock is committed to building world-class management teams for clients competing in a global market. Our proven search processes and large industry networks help us identify and attract exceptional candidates. We have successfully advised companies, from small to large corporations.

Our experience backgrounds working with international corporations give us an appreciation for the special problems of recruiting in the global marketplace. We understand the demands of high-growth companies and therefore provide a quality-rather than quantity search experience.
www.mfshamrock.com

Hosting Edge Management Specialist( Helpdesk Specialist)

Our client is a global leader in IT solutions for enterprises and government agencies. It is an outsourcing provider of managed computing and network infrastructure for IT applications. Its services include managed hosting, cloud computing, colocation, network connectivity, and IT consulting. Due to its rapid expansion in Singapore, it is currently looking for IT customer support specialists for its DataCentre.

Responsibilities :

• Responsible for monitoring, diagnositcs and resolution of Tier 1 and 2 issues related to customer base.
• To follow Global Client Services Guidelines document for hourly employees
• To follow all documented procedures related to the Edge Management postion.
• Initiate proactive customer notifications to meet SLA requirements
• Provide detailed information throughout trouble resolution process to all relevant parties.
• The Edge Management Specialist is also responsible for software distribution related to IAD’s (Integrated Access Devices) and servers including, but not limited to service pack upgrades, configuration changes, security patches and new code releases.  

Requirements :

• Advanced Knowledge of Windows NT server, Windows 2000 Server, Windows 2003 Server, UNIX and Linux     commands.
• HAN, LAN and WAN connectivity
• Understanding of Networking Protocols; ICMP, UDP and TCP/IP
• Host and network based firewalls
• Understanding of Web Technologies ie: Load Balancers, WebSphere, IHS, PHP
• At least 2 years of experience working in a Data Centre environment.
• Good working attitude and willing to work flexible hours
• Team Player
• Customer Focused  
• Good Verbal, written and analytical skills
• Singaporeans, SPR preferred.

Interested candidates can forward their updated Resume in MS Word format to rachna.b@mfshamrock.com. Please state your current and expected salary, notice period and status in Singapore.

IT Customer Service Agents Thatz International Pte Ltd

Thatz International Pte Ltd is an established Outsourcing Service Provider since Feb 1998. With a team of over 150 IT Professionals and growing, we are committed to deliver our value added IT services to International Multi-national companies (MNCs) and local enterprises.
Join Thatz to maximize your true potential to the fullest and excel in your CAREER!
Our Future is Thatz. Your Future is Bright.

IT Customer Service Agents

Key Area of Responsibilities

1. As a single point of contact, you shall provide the first call resolution through telephone, e-mails or to walk-ins at the Service Desk, and consistently logging all issues into the call management system.
2. For unresolved issues or matters, you shall immediately escalate them to the next level of support.
3. You shall follow up on the progress of all outstanding issues until closure.
4. Perform administrative tasks and assist in other IT matters.

Job Requirements:

1. At least 1-2 years of IT Customer service or IT Helpdesk working experience. ORD personnel and fresh school leavers who are IT savvy are welcome to apply (hands-on training will be provided).
2. Friendly with a strong interest in providing IT Customer Service.
3. A patient person.
4. A strong team player.
5. Able to communicate well in English and Chinese.

Benefits
All successful applicants can look forward to an exciting career path with the right compensation package.

Please send your resume to lum.yai.lee@thatz.com stating your availability, career objective and current remuneration.

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As an advocate for fair employment, we strive to do our best to render objective and merit based considerations for all applications, and we shall communicate with you personally when short-listed. For those who are not short-listed, your profile will be kept for other opportunities where suitable.
Best wishes to your job search!
Feel free to recommend this position to your friend(s) or relative(s) who may meet our needs.
For more information about THATZ and other job listings, please visit: www.thatz.com

IP Engineer MyRepublic

MyRepublic

At MyRepublic, our objective is to go well beyond providing next generation high-speed broadband service.  We believe that as an Internet Service Provider, there is much more that can be done to allow everyday people unleash the full-potential of the Internet into their homes & small businesses.  We are passionate about helping people get more out of their high-speed broadband by enabling them to better harness the explosion of cloud services and Internet-enabled devices.
A telecom start-up based in Singapore, MyRepublic is an excellent fit for people who believe in simple optimism and having fun – who want to have an impact, change the status quo, and make a difference.

IP Engineer

Job mission:

• To manage the design and planning of sustainable, future-proof IP and Core services networks
• To map out a technology roadmap for technological migration in line with global technology trends

Responsibilities:

Strategic Planning

• Plan and monitor Core and IP planning budget in line with business plan and departmental goals and targets
• Ensure Internet Service Provider (ISP), Network Service Provider (NSP) requirements are met, oversee technical planning initiatives.
• Strategic planning (brainstorming with all relevant departments) of IP transport and Core network
• Translate Company’s Business plan and subscriber growth assumptions into :

o        Requirements for the Core Network

o        Requirements for the IP Network

• Development of policies on the deployment of selected equipment
• Oversee and approve detailed Product and Service design (route sizes, etc.)
• Oversee the assigning of resources
• Oversee and approve equipment configurations to be ordered from supplier(s) including cost control
• Maintains capacity and functionality requirements based on forecasted  traffic for the PS Core, CS Core and IP Network elements.

Vendor management

• Oversee outsourced projects, vendor selection and relationship, vendor performance and solution delivery.
• Participate in all procurement negotiations with vendors
• Select vendors based on technical expertise and ability to rollout

Core and IP network Rollout

• Assist in the Rollout of the core and IP network
• Ensure on time planning and designs are released
• Oversee and drive rollout, installation and integration of new nodes and systems

Core and IP Network Performance

• Manage network performance in the core and IP areas
• Provide weekly and monthly reporting on performance

Requirements

• Degree in Electronic Engineering or Diploma with relevant experience.
• Over 4 years in Telecommunications, IP standards, core standards, protocols and applications essential.
• Technical Skill, Interpersonal Skills, Communication (verbal, written and visual) across all levels
• Change management, Listening, Presentation, Facilitation, Coaching,
• Organization vision, mission, culture, values,
• Co-ordination, Conflict management, Knowledge management,
• Project Management, Negotiation skills,
• Planning, Cost Improvement and Avoidance, Manpower planning, Goal setting, Decision making, Identification of business risks,
• Rectification of risk areas,
• Identification of training needs, Research, Crisis Management, Organizing,
• Global thinking, Problem solving skill, Guidance, Motivating,
• Chair meetings, Leadership and Management of people

We offer competitive remuneration, benefits package, employee share option program as well as excellent career development in a dynamic team environment.

Interested and suitable candidates, please email your CV in MS Word to

shirley@myrepublic.com.sg

Assistant Engineer/ Engineer (Service) Pamarine Pte Ltd

Pamarine Pte Ltd

Pamarine is an ISO 9001 accredited leading and innovative marine-based company. We strive to progress to become a niche leader in the marine safety market.

As we continue to grow and expand, we are constantly striving to meet new standards which, sets us apart from rest. Our team stands united together to meet new opportunities.

If you are seeking a world of opportunities, we welcome you on board to set sail with us.

Come join our team because you make a difference.

Assistant Engineer/ Engineer (Service)

Responsibilities:

• Servicing, installation, commissioning and troubleshooting of marine; communication and navigation equipments;
• Conduct training to customers on products.

Requirements:

• Diploma/Degree in Electronics/ Communications/ RF Technology or relevant working experience in installation, commissioning and troubleshooting of marine navigation equipments, in particular Voyage Data Recorder and ECDIS;
• Relevant servicing experience in similar industries is preferred;
• Possess valid Singapore Class 3 driving licence advantageous.
• Ex-Navy personnel are welcome

Interested applicants are invited to write in or email with detailed resume, stating current and expected salaries to:

PAMARINE PRIVATE LIMITED
10 Chia Ping Road
Singapore 619978
Email: career@pamarine.com.sg

We regret that only short-listed candidates will be notified.

Corporate Sales Manager/Executive Absolute Telecom Pte Ltd

Absolute Telecom Pte Ltd

Absolute Telecom is a leading edge telecommunications service provider strategically positioned to deliver a powerful suite of telecommunications and value-added solutions for businesses in Singapore. With a strong focus on servicing businesses and corporate entities, our infrastructure and network is built solely for this purpose and is dedicated to providing premium international calling service to ensure the continuity of businesses at an effective cost.
We are looking for bright, energetic and ambitious people to join us. We have the following vacancy:-

Corporate Sales Manager/Executive

Responsibilities:

 

• Sales of the company’s range of telecommunication products to corporate customers.
• Meet or exceed sales quota set by defining, developing and implementing sales and account plans for targeted accounts. 
• Act as the focal point for all sales, technical and administrative customer support issues.
• Formulate and implement effective sales & marketing strategies.
• Must be comfortable with corporate lead generation, cold call and sales negotiation over the phone.

Job Requirements:

• Diploma or Degree in any discipline.
• Good communicator who is independent, forward thinking and hardworking.
• Fluent in English and Mandarin.
• Proficient in Microsoft Office Applications (Words, PowerPoint and Excel).
• Telesales experience will be added advantage.
• Related experience in Telecommunications Industry will be added advantage.
• Fresh Grads with flair for sales may apply too.

Interested candidates, please apply or e-mail your detailed resume with your photograph attached, indicating your current/last drawn and expected salary at:-

hr@absolutetelecom.com.sg

Sales Coordinator TJ Products And Technology

T J Products and Technology have over 15 years of experience supplying corporate gifts which makes us one of the forerunners in the market.

Sales Coordinator

Job Responsibilities

• Provides pre-sales and post-sales adminstrative support and to ensure smooth daily operation
• Attending to telephone calls and enquires
• All other ad-hoc duties as assigned

Job Requirements     

• Min GCE 'O' Level
• At least min 2years experience
• Proficient in MS Office Applications
• Able to work individually and work as a team
• Good personality, presentation and communication skills
• Hard working, keen to learn, confident and self-motivated

Interested candidates please email your resume
(with a recent photo) stating your current & expected salary to:

prem@tjproducts.com.sg

Please indicate "SALES COORDINATOR" on the subject line.

Software Engineer BuzzCity Pte Ltd

BuzzCity Pte Ltd

BuzzCity is one of the world’s leading mobile media companies in the development and marketing of mobile services and entertainment to a global audience.

BuzzCity’s primary business offering is a Mobile Internet Advertising Network that delivers banner advertisements for mobile content providers, brands and advertising agencies to millions of consumers on the mobile internet.

The following role(s) will need to be filled as we expand our stable of media properties.

Software Engineer

You will work with a team of highly talented Software Engineers to further the company's Competitive edge in all areas of technology, products and services. This is a Singapore-based position.

Duties:

• Adapt and develop high-value Web, Mobile and Telecommunication applications
• Adopt and keep abreast of Internet and Mobile technologies and infrastructure
• Continually exceed customer expectations without incurring technical debt

Requirements:

• Enjoy programming in PHP and SQL in Linux environments
• Internet savvy and able to learn fast as well as work under pressure
• Imagination and passion in problem solving
• Understanding of product excellence and an eye for good design
• Experience in software development best practices an advantage 

Interested candidates please submit your resume to:

The Human Resource Department
BUZZCITY PTE LTD
For positions in Asia Pacific :

Email : hrm@buzzcity.com

Only shortlisted candidates will be notified.

F5 NETWORKS SINGAPORE PTE LTD

F5 Networks is a successful NASDAQ-listed international organization. 


F5 Networks is the global leader in Application Delivery Networking, providing solutions that make applications secure, fast and available. Over 16,000 organizations and service providers worldwide trust F5 to keep their applications running.
We are now seeking dynamic and driven individuals to join us.

Network Support Engineer

Network Support Engineer

Position Summary
Located in Singapore.

The Technical Support Engineer provides remote technical assistance on F5 products to internal and external customers and F5 partners.  Support Engineers’ handle multiple active cases of diverse scope where analysis of data requires evaluation of identifiable factors, and provide daily customer communication via phone and email.  Networks with senior internal and external personnel in own area of expertise.  Work hours are scheduled shifts corresponding to forecasted customer activity.  Support Engineers’ exhibit strong competence; utilizing a number of troubleshooting tools, facilities and equipment in the course of providing resolutions to cases.  Support Engineers’ provide good communication to our customers, and accept ownership of issues until a resolution is delivered, providing high customer satisfaction.

Responsibilities

• Provide Level 2 technical support to troubleshoot and resolve hardware and software  issues on F5 devices
• Proactively and effectively communicate status, plan-of-action, and resolution of issues

• Provide F5 customers and partners with a consistently high-quality support experience

• Participate in on-going training with F5 products and related technologies
• Maintain high schedule adherence (work hours and on-phone time)
• Effectively manage case escalations to tier 3 (Engineering Services) while maintaining customer communication
• Manage multiple cases and prioritizes based upon customer and business needs
• Follow standards-based processes defined in F5’s Quality Management System (QMS)
• Perform additional projects as required

Knowledge, Skills and Abilities

• Hands on technical experience with and  very knowledgeable on LAN/WAN operations, Network protocols, UNIX or Linux Operating systems, and/or networking hardware required.

• Knowledge of protocols such as HTTP, SSL & various authentication technology
• Strong ability on analyzing network layer & application layer traffic dump

• Proficient with Windows OS
• Knowledge of DNS protocol/BIND
• Able to work with moderate supervision
• Proven track record in a team environment
• Experience with Clarify preferred
• Analytical thinker with strong attention to detail
• Must be able to read, write and speak English fluently, including technical concepts and terminology. Multiple language skills a plus.

• Must be able to relay technical information to customers with varying skill levels
• Snse of humor

Language Requirements

• Must be able to read, write and speak English fluently.
• Multiple language skills is a plus.

Qualifications

• Minimum 3-4 years’ experience in a technical support role, working with relevant technologies
• Support experience with corporate customers in production environments preferred
• BA/BS degree or equivalent experience preferred

Some of the Employee Benefits Include:

• Employee Stock Purchasing Plan
• Casual Workplace

• Education Assistance Program
• Medical Coverage
• Progressive Career Development

F5 Networks, Inc. is an equal opportunity employer and strongly supports diversity in the workplace.
The successful new member should be a team player with initiative, excellent interpersonal and communication skills.

Interested applicants please send your resume in Word or PDF format to:

 

apj.techcareers@f5.com

Director (Global Alliance)

Responsibilities:

• Enhance SingTel’s competitive advantage by extending SingTel’s International Data and Managed Services global reach through strategic partnerships and/or procurement from global in-country or regional service providers
• Ensure SingTel’s International Data services’ cost effectiveness by managing the traffic expenses of in-country access (Transfer Pricing of Data Services and Overseas Local Loop circuits)
• Broaden SingTel’s competitive edge through establishing business arrangements with in-country data services providers in regulated markets. Average 30 supply and distribution agreements/addendum per year
• Enable SingTel to offer end-to-end international data services through procuring in-country local loop access. Average 15 Master Supply Agreements/Service Level Agreements per year
• Responsible to manage the transfer prices from the in-country data service providers. The Transfer Pricing out payment budget for FY2011/12 is $74 million. A target of 20% $/Unit bandwidth reduction
• Responsible to manage the Overseas Local Loop Circuits traffic expenses. The OLLC out payment budget for FY2011/12 is $83 million and 5% target $/Unit bandwidth reduction
• Responsible to manage the turn-around time (TAT) of pricing enquiries from OLLC service providers. The blended TAT is 3 days (P75)

Requirements:

• Minimum Bachelor in Business Administration / Engineering
• Good to have Master of Business Administration
• 10 years of relevant experience
• Good to have at least 4 years of experience in Business Development
• Excellent knowledge in Telecommunications market, technology trends, etc
•  Leadership
• Business Acumen
• Negotiation skill

Network & Security Administrator

Network & Security Administrator

MAJOR ROLES & RESPONSIBILITIES: Responsible for the organization’s internal networks, servers, email and network security systems, including maintaining network servers such as file servers, VPN gateways (where applicable), IPS, IDS Plan and implement network security, including maintaining existing firewalls, host security, file permissions/ access Trouble-shoot networks, systems and applications to identify and correct malfunction and any other operational difficulties Develops and documents system security standards for computer and network devices WORKING EXPERIENCE &/OR TECHNICAL KNOWLEDGE: Minimum 3 years relevant experience in networking & security Working knowledge of operating systems – Windows 2003 and 2008 servers Able to install, configure and maintain computers, networking equipment and network operating systems Able to identify and resolve network malfunctions and other operational problems relating to networks within an office environment Prior experience supporting, implementing or administering networks such as MS windows active directory Familiar with commonly used security systems, able to perform corrective and preventive measures on existing equipment EDUCATION / LANGUAGE PROFICIENCIES: Degree in Information Technology related field Fluent in English (written & spoken) and Chinese language (spoken), the later due to need of communication with Greater China personnel IMMEDIATE CHALLENGES /PROJECTS: Followup with all outstanding activities post transition relating to network and security, including trouble-shooting / debugging network-related problems Moving all CE routers for each site to Sprint’s managed services Gain control and administer all core network switches at each site AD and mailbox migration for Korea, Australia and Japan KEY PERFORMANCE INDICATORS: Downtime & Uptime of servers Downtime & Uptime of network Project completion timelines & targets Zero security breech

IP Engineer MyRepublic

MyRepublic

At MyRepublic, our objective is to go well beyond providing next generation high-speed broadband service.  We believe that as an Internet Service Provider, there is much more that can be done to allow everyday people unleash the full-potential of the Internet into their homes & small businesses.  We are passionate about helping people get more out of their high-speed broadband by enabling them to better harness the explosion of cloud services and Internet-enabled devices.
A telecom start-up based in Singapore, MyRepublic is an excellent fit for people who believe in simple optimism and having fun – who want to have an impact, change the status quo, and make a difference.

IP Engineer

Job mission:

• To manage the design and planning of sustainable, future-proof IP and Core services networks
• To map out a technology roadmap for technological migration in line with global technology trends

Responsibilities:

Strategic Planning

• Plan and monitor Core and IP planning budget in line with business plan and departmental goals and targets
• Ensure Internet Service Provider (ISP), Network Service Provider (NSP) requirements are met, oversee technical planning initiatives.
• Strategic planning (brainstorming with all relevant departments) of IP transport and Core network
• Translate Company’s Business plan and subscriber growth assumptions into :

o        Requirements for the Core Network

o        Requirements for the IP Network

• Development of policies on the deployment of selected equipment
• Oversee and approve detailed Product and Service design (route sizes, etc.)
• Oversee the assigning of resources
• Oversee and approve equipment configurations to be ordered from supplier(s) including cost control
• Maintains capacity and functionality requirements based on forecasted  traffic for the PS Core, CS Core and IP Network elements.

Vendor management

• Oversee outsourced projects, vendor selection and relationship, vendor performance and solution delivery.
• Participate in all procurement negotiations with vendors
• Select vendors based on technical expertise and ability to rollout

Core and IP network Rollout

• Assist in the Rollout of the core and IP network
• Ensure on time planning and designs are released
• Oversee and drive rollout, installation and integration of new nodes and systems

Core and IP Network Performance

• Manage network performance in the core and IP areas
• Provide weekly and monthly reporting on performance

Requirements

• Degree in Electronic Engineering or Diploma with relevant experience.
• Over 4 years in Telecommunications, IP standards, core standards, protocols and applications essential.
• Technical Skill, Interpersonal Skills, Communication (verbal, written and visual) across all levels
• Change management, Listening, Presentation, Facilitation, Coaching,
• Organization vision, mission, culture, values,
• Co-ordination, Conflict management, Knowledge management,
• Project Management, Negotiation skills,
• Planning, Cost Improvement and Avoidance, Manpower planning, Goal setting, Decision making, Identification of business risks,
• Rectification of risk areas,
• Identification of training needs, Research, Crisis Management, Organizing,
• Global thinking, Problem solving skill, Guidance, Motivating,
• Chair meetings, Leadership and Management of people

We offer competitive remuneration, benefits package, employee share option program as well as excellent career development in a dynamic team environment.

Interested and suitable candidates, please email your CV in MS Word to

shirley@myrepublic.com.sg